Last updated: January 2026

1. Who we are

This Privacy Policy explains how personal information is collected, used, and disclosed by Barbara Burke (ABN 30625476943).

We trade as Grantful and Barbara Brangan (maiden name).

References to “we”, “us”, or “our” mean Barbara Burke trading as Grantful and Barbara Brangan.

2. Our commitment to privacy

We respect your privacy and are committed to protecting your personal information.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when handling personal information.

3. What personal information we collect

We may collect personal information including:

• Your name
• Email address
• Phone number
• Organisation name and role
• Business details relevant to grants, tenders, or consulting services
• Information you submit through forms, emails, or bookings
• Website usage data (such as IP address, browser type, pages visited)

We only collect information that is reasonably necessary for our business activities.

4. How we collect personal information

We collect personal information when you:

• Contact us via our website or email
• Complete an enquiry, booking, or waitlist form
• Subscribe to email updates
• Engage our services
• Interact with our website (via cookies and analytics)

5. Why we collect personal information

We collect and use personal information to:

• Respond to enquiries
• Assess whether our services are the right fit
• Deliver consulting, mentoring, or advisory services
• Manage bookings and communications
• Send relevant updates or resources
• Improve our website and services
• Meet legal and regulatory obligations

We do not sell personal information.

6. Disclosure of personal information

We may disclose personal information to:

• Trusted contractors or service providers (such as virtual assistants, accountants, IT or software providers)
• Email marketing or CRM platforms
• Professional advisers where required
• Government authorities where required by law

We take reasonable steps to ensure third parties handle information securely and confidentially.

7. Use of AI and digital tools

We may use artificial intelligence (AI)–enabled tools and software platforms to support administrative, analytical, drafting, research, or productivity tasks within our business.

These tools are used to assist human decision-making and professional judgment, not to replace it.

We do not use AI tools to make automated decisions that have a legal or significant personal impact on individuals.

Where personal information is used in AI-supported tools, we take reasonable steps to:

• Use reputable platforms
• Limit the information shared to what is necessary
• Avoid inputting sensitive personal information unless required for service delivery
• Protect confidentiality and privacy obligations

Some service providers (such as email or CRM platforms) may store data outside Australia.

Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy standards.

8. Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve functionality.

You can disable cookies via your browser settings if you prefer.

9. Accessing and correcting your information

You may request access to, or correction of, your personal information by contacting us.

We will respond within a reasonable timeframe and may need to verify your identity.

10. How we protect your information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

This includes secure systems, limited access, and reputable software platforms.

11. Complaints

If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue promptly.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Contact us

For privacy enquiries, requests, or complaints, contact:

Barbara Burke
Trading as Grantful and Barbara Brangan
Email: info@grantful.com.au

Privacy Policy